by Scott Dawson | May 9, 2016 | ISO 9001 Process Approach |
Risk Based Thinking in the new ISO Standard A major change in the 2015 revision of ISO 9001 is considering risks and opportunities as part of your Quality Management System (QMS). Establishing a systematic approach for consideration of risk and opportunities to...
by Scott Dawson | May 9, 2016 | ISO 9001 Process Approach |
What exactly is the Process Approach? “The process approach means that you improve your business by managing and improving certain key business processes that directly impact your ability to serve your customer.” Since the year 2000 release of ISO 9001, all ISO...
by Scott Dawson | Sep 17, 2015 | Benefits of ISO 9001 Certification |
Wouldn’t that be nice? Let’s face it. ISO 9001 has a checkered past and a mixed reputation. In the early days, it appeared ISO 9001 was all about documents. Piles of documents. The more, the better – or so it seemed. A common adage was bantered about in the...
by Scott Dawson | Sep 16, 2015 | ISO 9001:2015 |
Scott Dawson is a member of the U.S Technical Advisory Group to ISO Technical Committee 176 (TAG 176). Dawson sat down with ASQ at a Standards Group Meeting in 2014 to discuss the impact ISO 9001:2015 will have on small businesses, and unique challenges and...
by Scott Dawson | Sep 15, 2015 | Achieving ISO 9001 Certification |
Selecting the right people for the job ROLE OF THE INTERNAL AUDITOR The internal auditor role is normally staffed by a number of experienced employees from throughout the organization. The purpose of the internal audit is to confirm that the company’s documentation...
by Scott Dawson | Sep 14, 2015 | ISO 9001 Requirement |
Developing a supply-chain that satisfies your customers The Purchasing requirements in the ISO9000 standard help to ensure that products and services you purchase from various suppliers fully meet your needs so that you can, in turn, satisfy your customers. The...
by Scott Dawson | May 9, 2014 | ISO 9001 Requirement |
Dealing with “People Issues” You may have heard the old saying, “Management would be easy if it weren’t for all these people issues!” Let’s try it again, “Quality would be easy if it weren’t for all these people issues!”It seems that dealing with people issues must...
by Scott Dawson | May 8, 2014 | ISO 9001 Requirement |
What it takes to make a difference Leadership. Direction. Coordination. Communication. Coaching. All terms that could describe the critical role of the Management Representative (MR) in an ISO 9000 quality management system. Just as the point guard on a basketball...
by Scott Dawson | May 7, 2014 | ISO 9001 Requirement |
Setting a direction WHAT’S THE POINT? To some, the point of ISO9000 registration is a certificate. While important to convince customers that certain procedures are in place, a certificate can be a very expensive piece of paper if that is the only benefit realized by...
by Scott Dawson | May 6, 2014 | ISO 9001 Requirement |
A COMMITMENT TO QUALITY The Need for a Quality Policy Being clear about an organization’s intentions and goals is the first step toward effectiveness and results. This information, if it is well communicated and monitored in the organization, forms the basis for...
