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ISO 9001:2015 RISK-BASED THINKING

ISO 9001:2015 RISK-BASED THINKING

Risk Based Thinking in the new ISO Standard A major change in the 2015 revision of ISO 9001 is considering risks and opportunities as part of your Quality Management System (QMS). Establishing a systematic approach for consideration of risk and opportunities to...
Understanding the Process Approach

Understanding the Process Approach

What exactly is the Process Approach? “The process approach means that you improve your business by managing and improving certain key business processes that directly impact your ability to serve your customer.” Since the year 2000 release of ISO 9001, all ISO...
Buckets of Gold

Buckets of Gold

Wouldn’t that be nice? Let’s face it.  ISO 9001 has a checkered past and a mixed reputation.  In the early days, it appeared ISO 9001 was all about documents.  Piles of documents.  The more, the better – or so it seemed.  A common adage was bantered about in the...
7.4 Purchasing – ISO Explained

7.4 Purchasing – ISO Explained

Developing a supply-chain that satisfies your customers The Purchasing requirements in the ISO9000 standard help to ensure that products and services you purchase from various suppliers fully meet your needs so that you can, in turn, satisfy your customers. The...
5.4 Management Planning – ISO Explained

5.4 Management Planning – ISO Explained

Setting a direction WHAT’S THE POINT? To some, the point of ISO9000 registration is a certificate. While important to convince customers that certain procedures are in place, a certificate can be a very expensive piece of paper if that is the only benefit realized by...
5.3 The Quality Policy – ISO Explained

5.3 The Quality Policy – ISO Explained

A COMMITMENT TO QUALITY The Need for a Quality Policy Being clear about an organization’s intentions and goals is the first step toward effectiveness and results. This information, if it is well communicated and monitored in the organization, forms the basis for...