ISO 9001:2015 Clause 3

What is ISO 9001:2015 Clause 3?

Section 3 of the ISO 9001:2015 standard, titled “Terms and Definitions,” serves the purpose of providing a common set of definitions and terminology that are used throughout the standard. The overall purpose of this section is to ensure consistent interpretation and understanding of the key terms and concepts used in ISO 9001.

The definitions provided in Section 3 are specific to ISO 9001 and may differ from common usage in other contexts. Organizations and auditors need to refer to the defined terms within ISO 9001 when interpreting and applying the standard’s requirements.

The Specific Objectives of Clause 3, Terms and Definitions, are as follows:

1. Establish Common Understanding:

The section aims to establish a shared understanding of the terms and definitions used within ISO 9001:2015. By providing clear and precise definitions, it helps to avoid confusion or ambiguity in the interpretation of the standard’s requirements.

2. Promote Consistency:

Standardized definitions facilitate consistent interpretation and application of ISO 9001 across different organizations and industries. It ensures that the intended meaning of terms is consistent regardless of the context in which they are used.

3. Support Effective Implementation:

By providing definitions, clause 3 assists organizations in correctly implementing the requirements of ISO 9001. It enables organizations to accurately interpret the standard and apply the relevant concepts within their quality management systems.

4. Enhance Communication:

Standardized terminology helps improve communication among stakeholders involved in the implementation, assessment, and auditing of ISO 9001. It ensures that all parties have a shared understanding of the key terms, reducing misunderstandings and facilitating effective collaboration.

5. Facilitate Documentation:

The defined terms and concepts in clause 3 serve as a reference for organizations when developing their documentation, including policies, procedures, and work instructions. It promotes consistency and clarity in the documentation of the quality management system.

 

Other ISO 9001:2015 Clauses:

Consulting Support for ISO 9001

 

Every year, we help hundreds of small businesses achieve ISO 9001 certification. Support for ISO 9001 is available through any of our Consulting Programs

As an American business with a story like yours, we know that time is valuable. Our expert consultants are here to take on the difficult, technical aspects of certification so you can focus on your business. They’ll work with you every step of the way until you’re successfully certified.

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What are the Benefits of ISO 9001 Certification?

 

When you pursue ISO 9001 certification with us, you get more than a piece of paper. You get a management system that can transform your business. Companies that achieve ISO 9001:2015 certification commonly see benefits such as:

Increased Business Efficiency

Higher Levels of Customer Satisfaction

More Reliable Quality of Processes and Products

New Customer Opportunities

Fewer Unnecessary Costs

With CORE’s platform, training and consultants we were able to succeed in a short time and gain a level of understanding and structure we otherwise would never have been able to accomplish.

Anne Mills on BirdEye

The certification process was easy and painless. Suzanne Weber-Smatko did an excellent job of preparing us for the audits and we were certified with no findings.

-Elizabeth Meighan on BirdEye

C&C International was indeed very pleased with the Core training we’ve recently received. Suzanne Weber-Smartko and Norman Verbeck provided very good support and direction. We are very much satisfied with CORE.

Bill James on Google

The Core Solutions team was excellent to work with and made the ISO preparation tolerable. I highly recommend the services of the Core Solutions.

-Paul Amalfitano on BirdEye

Thanks to the CORE team and especially Bruce Newman for a great experience achieving our company’s first ISO certification.

-Flip Crummer on Facebook

Increased Business Efficiency

More Reliable Quality of Processes and Products

Higher Levels of Customer Satisfaction

New Customer Opportunities

Fewer Unnecessary Costs

In a growing number of industries, ISO 9001 has become a supply-chain requirement. When it comes to landing a big contract, ISO 9001 certification could make all the difference.

About Core Business Solutions, Inc.

“Core Business Solutions was started by my brother, Mike Dawson, and myself, true entrepreneurs at heart looking for a better way to make a living and help small businesses improve the quality of the products and services they provide.

The bottom line: we are real people that have developed a team to come along side you to help you grow and succeed.”

Scott Dawson, President and Co-Founder

Related Standards

We provide consulting support for various other standards, as well as support for companies seeking multiple certifications through an Integrated Management System.

 

AS9100

Aerospace Manufacturers

AS9120

Aerospace Distributors

ISO 14001

Environmental Management Systems

ISO 27001

Information Security Management Systems

ISO 20000-1

Service Management Systems

ISO 45001

OH&S Management Systems

ISO 13485

Medical Device Manufacturers

AS9100

AS9120

ISO 14001

ISO
20000-1

ISO 27001

ISO 45001

ISO 13485

Equip Your Business to Meet ISO 9001 With CORE

At Core Business Solutions, we’re here to equip your company for success in meeting ISO 9001 requirements. We’ve helped hundreds of small businesses grow and deliver the best solutions to their clients. We provide ISO training services, consulting help, and compliance software and to help you get certified and stay certified. We focus on optimizing your processes and helping you implement an ISO-compliant QMS. When you partner with us, you’ll get the tools and help you need for success.

For more information on the ISO 9001:2015 standard, please visit our articles page. You can also call our consulting office at 866-354-0300 or contact us online.