Beyond ISO: Management Tools – DMAIC Explained
DMAIC DESCRIPTION There’s a problem. It is clear to everyone that a process is not performing as it should or could. But where do you begin to make a process improvement? How can you be sure if you are really going to make an improvement? The answers to both of those...
Beyond ISO: Management Tools– Visual Workflow Explained
VISUAL WORKFLOW DESCRIPTION You have probably heard the saying, “A picture is worth 1,000 words.” That is the basis for a Visual Workflow where a process is documented with added visual aids. Pictures or graphics are used to document the steps in a process along with...
ISO 9001:2015 RISK-BASED THINKING
Risk Based Thinking in the new ISO Standard A major change in the 2015 revision of ISO 9001 is considering risks and opportunities as part of your Quality Management System (QMS). Establishing a systematic approach for consideration of risk and opportunities to...
Understanding the Process Approach
What exactly is the Process Approach? “The process approach means that you improve your business by managing and improving certain key business processes that directly impact your ability to serve your customer.” Since the year 2000 release of ISO 9001, all ISO...
