6.2 Competence Training and Awareness – ISO Explained
2020 Update: Managing a company requires more than just making sure processes move smoothly and outputs reach quality standards. It also requires the careful and considerate oversight of your personnel – the individuals who are responsible for making sure your...
5.3 The Quality Policy – ISO Explained
2020 Update: Understanding the ISO Quality Policy To develop a quality management system that works toward effectiveness and positive results, organizations must clearly define their purpose, context, strategic direction, and quality policy and objectives. Together,...
4.2.2 The Quality Manual in ISO 9001:2015
2020 Update: As you dig into the development of your company’s quality management system and the requirements of the ISO standard, you may find yourself asking the question that the 2015 revision brought to organizations in pursuit of certification – should we create...
5.4 Management Planning – ISO Explained
Updated 2018 – WHAT’S THE POINT? To some, the point of ISO 9000 (ISO 9001:2015) registration is a certificate. While important to convince customers that certain procedures are in place, a certificate can be a very expensive piece of paper if that is the only...