6.2 Competence Training and Awareness – ISO Explained
Dealing with “People Issues” You may have heard the old saying, “Management would be easy if it weren’t for all these people issues!” Let me offer this, “Quality Management would be easy if it weren’t for all these people issues!” People are what run our...
4.2.2 The Quality Manual in ISO 9001:2015
TO BE OR NOT TO BE? That is the question organizations face with the new revision of ISO 9001. Since a quality manual is no longer required, you must determine if having one adds value to your company. So, what is a quality manual? A quality manual is a document that...
5.4 Management Planning – ISO Explained
Updated 2018 – WHAT’S THE POINT? To some, the point of ISO 9000 (ISO 9001:2015) registration is a certificate. While important to convince customers that certain procedures are in place, a certificate can be a very expensive piece of paper if that is the only...
7.4 Purchasing – ISO Explained
Developing a supply-chain that satisfies your customers The Purchasing requirements in the ISO9000 standard help to ensure that products and services you purchase from various suppliers fully meet your needs so that you can, in turn, satisfy your customers. The...
