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ISO 9001 Process Approach

Understanding the Process Approach Demystifying the ISO 9000 Requirements “The process approach means that you improve your business by managing and improving certain key business processes that directly impact your ability to serve your customer.”What Exactly Is the...

8.5.2 Corrective Action – ISO Explained

Correcting a problem means correcting the process Executive Summary: ISO 9001:2008 Corrective Action “The secret to an effective approach to correcting and preventing problems through a corrective action process is surprisingly simpler than expected… Once you gain an...

4.2.3 Document Control in ISO 9001:2008

Keeping your QMS Current THE IMPORTANCE OF DOCUMENT CONTROL A cornerstone of the quality management system (QMS) is the control of documents. While not a particularly glamorous activity, document control is an essential preventive measure ensuring that only approved,...

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