ISO 9001:2015 Clause 8.4.2
What is ISO 9001:2015 Clause 8.4.2
Clause 8.4.2 of ISO 9001:2015 pertains to the control of externally provided products and services within the quality management system.
Key points outlined in Clause 8.4.2 include:
The key points of Clause 8.4.2 of ISO 9001:2015 include:
- Ensuring that externally provided products and services conform to specified requirements.
- Establishing criteria for the evaluation, selection, monitoring, and re-evaluation of external providers.
- Implementing processes to ensure that externally provided products and services do not adversely affect the organization’s ability to consistently deliver conforming products and services to its customers.
- Maintaining documented information to demonstrate the conformity of externally provided products and services.
How do companies comply with clause 8.4.2?
A company can comply with Clause 8.4.2 of ISO 9001:2015 by following these steps:
- Establishing clear criteria for evaluating and selecting external providers based on their ability to meet the organization’s requirements.
- Implementing processes for monitoring and re-evaluating external providers to ensure ongoing compliance.
- Documenting procedures for the control of externally provided products and services, including verification of conformity.
- Ensuring that external providers understand the organization’s quality requirements and expectations. Monitoring the performance of external providers through regular reviews and audits.
- Taking appropriate corrective actions if external providers fail to meet requirements.
- Maintaining records of externally provided products and services to demonstrate conformity.
- Continuously improving processes related to the control of externally provided products and services based on performance data and feedback.
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